ASKME! HOSPITAL CONCIERGE SERVICE
With hospitals moving to hotel-based models emphasizing service and amenities, it’s no surprise that convenience services for patients, visitors, and employees have become a focal point for many institutions. The ASKME! Patient and Employee Hospital Concierge Service keeps your employees focused during work hours, enabling them to more fully enjoy their off-work time by eliminating burdensome routine errands. During their stay, we help patients and their families by taking care of the routine, but important tasks and chores, such as running to the registry, mailing a package, or grabbing lunch. We can even help visiting family and friends find options for nearby hotels. Curbside can also create an ICU dedicated Hospital Concierge program, customized to serve the unique needs of families facing one of the most unique and emotionally draining healthcare situations.

ASKME! Hospital Concierge Service Overview

ASKME! ASSISTANCE SERVICE
The old model of having someone sit at a desk in the lobby is simply not enough in today's competitive environment. The ASKME! Patient & Visitor Assistance Program is designed to strategically place floating hospital concierge staff in key navigational locations such as entrances, elevator banks, lobby, walkways, and on high traffic floors. Our concierge staff is then trained to know the in's and out's of the facility and proactively engage those who appear to need assistance.

ASKME! Assistance Service Overview

HOSPITAL SHUTTLE SERVICE
Transporting hospital employees, patients and customers to remote or off-site hospital parking lots is becoming commonplace in the busy healthcare environment. Many factors must be considered in determining the proper hospital parking shuttle program from a logistical and financial standpoint including bus sizes, vehicle maintenance, transportation routes, schedules, hours of operation, and insurance coverage. Again, the selection and recruitment of experienced parking shuttle drivers trained in putting the needs of the customer first sets us apart in providing first class hospital shuttle services.

Patient & Employee Shuttle Overview