Experience in Increasing Patient Satisfaction and Trust
At Curbside, one of our core beliefs is that the way to provide an outstanding valet and welcoming service is to get to know our client, their specific needs and challenges, and to develop a working relationship that contributes to our mutual success. We view each account individually so that we can maximize our contribution. Every day, our service more than pays for itself by making your establishment one of the most user-friendly in any urban area. We will completely eliminate bottlenecks. We will increase customer flow. We will offer red carpet treatment, reflective of a five-star hotel, that will keep your patients and visitors coming back again and again.

Primarily we are in place to make your patients comfortable and increase their trust in your institution, which initially happens when a courteous, well-dressed attendant opens the car door. Your guests will be offered any assistance they require — from a elderly or disabled visitor, a guest needing directions, umbrella escorts during inclement weather, people needing jump starts, tire changes, or taxi service, our job is to solve problems and clear the way for a comforting and welcoming experience. And, we free up your security teams to focus on issues core to their job responsibilities. By offering these services, your institution will find a cost effective way to have a tremendous impact on patient satisfaction and a trusted role within the your community.

“(Your staff) have been there every day and have gone out of their way to take extra good care of me when I am at St. Anne’s. They are aware of my physical situation and have been extremely helpful. I have a 1 year old boy that is with me when I am there, and they always help take the baby out and put him in the stroller for me” - K.M. Albion, RI